Went to the Subway on American Pkwy in Allentown PA on Mon evening...there was only one woman working (the others were all CLEARLY gabbing away in the back), and so it took forever to get our sandwiches. The others emerged as our sandwiches were being wrapped and one of them decided to ring up our order. Man was she terrible-we had to repeat what we had ordered several times (as she giggled and laughed distractedly), and then she was trying to figure out which sandwich was which "because they like to sign their work" (even though she didn’t make any of them)--and we just said it doesn’t matter we'll figure it out at home but she was rudely insistent! Then she realized that my husband’s cold cut combo didn’t feel warm through the package-and said that was wrong and that all bread must be toasted? Who toasts a cold cut sandwich? It was on white (not the flatbread), so what’s the problem? This woman was being “fake friendly” and it showed.
THEN-when we got home I bit into my sandwich (that was made with flatbread) and it was CRUNCHY! That’s how stale the bread was-it was actually crunchy! So much so-that the woman who made it should have been able to tell that even through the gloves they wear-horrendous! This wasn’t my first experience with stale flatbread there either-but it certainly was the worst example of it! I ate what I could, but threw half of it away it was so terrible. Something needs to be done about quality control with flatbread at these stores. I also tried the new subway vinaigrette on half of the sandwich (I usually get the sweet onion dressing), and I really don’t recommend that either. It had a sort of “vomity” taste to it. I do like the sweet onion dressing, except for the poppy seeds that get stuck in my teeth-could do without those in there.
I am getting really tired of subway and how they treat people. They stopped the loyalty card program, AND raised their prices this past fall. Then there is how stingy they are with cheese (super tiny slices and not very many of them to boot). I think I’ll patronize Wawa instead. Never had a bad sandwich from there! I MIGHT come back to subway in the summer if they have the orchard chicken salad available again (it’s really good)…but that would be the only reason.
Anyone know of other good places in the area of west Allentown/Dorneyville/Trexlertown to get subs? Comment below if you do!
UPDATE: SO-on FB subway responded by passing the buck, saying I needed to fill out this ridiculously long form and re-write a bunch of stuff I already wrote here, so the store manager could handle it. Half of the problems here in are CORPORATE problems....I have NO CLUE why the social media person can't fwd that info to the correct dept! Sick and tired of excuses...sorry subway-you lose!
THEN-when we got home I bit into my sandwich (that was made with flatbread) and it was CRUNCHY! That’s how stale the bread was-it was actually crunchy! So much so-that the woman who made it should have been able to tell that even through the gloves they wear-horrendous! This wasn’t my first experience with stale flatbread there either-but it certainly was the worst example of it! I ate what I could, but threw half of it away it was so terrible. Something needs to be done about quality control with flatbread at these stores. I also tried the new subway vinaigrette on half of the sandwich (I usually get the sweet onion dressing), and I really don’t recommend that either. It had a sort of “vomity” taste to it. I do like the sweet onion dressing, except for the poppy seeds that get stuck in my teeth-could do without those in there.
I am getting really tired of subway and how they treat people. They stopped the loyalty card program, AND raised their prices this past fall. Then there is how stingy they are with cheese (super tiny slices and not very many of them to boot). I think I’ll patronize Wawa instead. Never had a bad sandwich from there! I MIGHT come back to subway in the summer if they have the orchard chicken salad available again (it’s really good)…but that would be the only reason.
Anyone know of other good places in the area of west Allentown/Dorneyville/Trexlertown to get subs? Comment below if you do!
UPDATE: SO-on FB subway responded by passing the buck, saying I needed to fill out this ridiculously long form and re-write a bunch of stuff I already wrote here, so the store manager could handle it. Half of the problems here in are CORPORATE problems....I have NO CLUE why the social media person can't fwd that info to the correct dept! Sick and tired of excuses...sorry subway-you lose!